Shopping FAQ
Quick answers before you check out
Everything you need to know about ordering, delivery, fit, gifting, and getting help—without leaving your buying flow.
Can I change or cancel my order after I place it?
Can I change or cancel my order after I place it?
We start production quickly, so edits are time-sensitive. Reply to your confirmation email as soon as possible and we’ll do our best to adjust or cancel before fulfillment begins.
What should I expect for shipping times?
What should I expect for shipping times?
Most orders ship within 2–4 business days, and tracking is emailed as soon as your package leaves our studio. Delivery speed depends on your selected shipping method at checkout.
Are your pieces gift-ready?
Are your pieces gift-ready?
Yes—every order is packed with care and arrives presentation-ready. If you’re sending directly as a gift, add a note at checkout and we’ll include your message (no pricing slips inside).
How do your apparel items fit and feel?
How do your apparel items fit and feel?
Our core tees and sweats are soft, breathable, and made for everyday wear. Fit details vary by product, so check each item’s size guide for the most accurate measurements before ordering.
Need help with something not listed here?
Need help with something not listed here?
We’re happy to help. Reach out through our Contact page and include your order number (if you have one), and our team will get back to you with a clear next step.
Let’s talk plants, prints, and possibilities.
Got a question about an order, sizing, or a collaboration idea? Drop us a note and we’ll help you find the right next step.
Thoughtful replies are part of our process — we read every message and typically respond within 1–2 business days.